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Stay Home, Stay Supported: Access Online Therapy Through the NDIS
For Clients
3-minute read

Stay Home, Stay Supported: Access Online Therapy Through the NDIS

By
Dr. Adam Wyatt
Updated on
October 24, 2024

Can you access high-quality therapy from the comfort of your own home using your NDIS plan? Absolutely! Thanks to telehealth, NDIS participants can receive expert therapy services without stepping out the door.  

But how exactly does this work? In this blog, we’ll explore how you can access online therapy through your NDIS plan, break down the steps to get started, and explain why it might be the best option for you.

What is Online Therapy and How Does it Work?

Let’s start with the basics: what is online therapy? Also known as telehealth, online therapy involves receiving therapy services remotely—whether that’s over the phone, through video calls, or even via online messaging.

The good news is that nearly all types of therapy can be done this way. Whether it’s psychological therapy to aid mental health, physiotherapy to help with movement, dietetics to encourage healthy eating, or occupational therapy to support daily living, telehealth makes all kinds of therapy more accessible.

The best part is that it’s all done in real-time, so you get the support you need, when you need it, without having to leave home. All that’s required is an internet connection and a laptop, PC, or mobile device and you’re set to receive expert therapy.  

Does the NDIS Cover Online Therapy?

Yes! You can use your NDIS plan to access online therapy. The NDIS allows participants to use their funding to cover telehealth services under the Capacity Building Supports category, which focuses on helping you develop and improve skills over time.

Here are a few key ways the NDIS might fund your online therapy:

  • Improved Daily Living: This funding can be used for therapies that help you develop life skills, such as psychotherapy, speech therapy or occupational therapy.
  • Health and Wellbeing: Funding under this support can be used for services like physiotherapy, dietetics, or other health-related therapies.
  • Mental Health Supports: For participants dealing with mental health challenges, telehealth sessions with psychologists or counsellors can be funded.

The flexibility in how your NDIS funds are used makes it easier to adapt your plan to fit your needs— it’s up to you whether you choose in-person therapy or telehealth sessions.

How to Access Online Therapy with Your NDIS Plan

Now that you know you can access telehealth therapy through the NDIS, let’s break down the steps to get the process started:

Step 1: Talk to Your Support Coordinator

The first thing you should do is have a conversation with your NDIS planner or support coordinator. They can help you figure out which funding streams are available to cover telehealth services and adjust your plan accordingly. Be clear about your therapy needs and discuss the benefits of online therapy, especially if getting to in-person sessions is a challenge.

Step 2: Find a Registered Provider

Once your plan is in place, the next step is to find an NDIS-registered provider who offers telehealth therapy services. It’s important to choose a provider who understands your specific needs and offers the type of therapy you’re looking for—whether that’s dietetics, physiotherapy, or something else. Many providers now offer online therapy options due to its growing popularity.

Step 3: Book and Attend Your Sessions

With everything set up, all that’s left is to book your online therapy sessions. Telehealth appointments are usually easy to schedule, and they offer more flexibility than in-person sessions. Make sure you have a quiet, comfortable space to attend your sessions, and you’re all set!

Benefits of Online Therapy for NDIS Participants

Online therapy offers several advantages, especially for NDIS participants. Let’s unpack some of the reasons why it might be the right choice for you:

Accessibility

Telehealth allows you to access therapy without needing to leave your home. For participants with mobility challenges, transportation issues, or who live in rural or remote areas, this is a huge win. No more long commutes or waiting rooms—just therapy at your fingertips.

Flexibility

Telehealth sessions can fit more easily into your day. Whether you have a busy schedule or unexpected commitments, online therapy offers flexibility that in-person sessions can’t always provide.

Continuity of Care

With telehealth, you can maintain regular therapy sessions even if you’re travelling, temporarily living somewhere else, or facing any other disruptions in your routine. You won’t miss a beat in your care plan.

Choosing the Right Provider for Online Therapy

Not all providers are created equal, and it’s important to choose one that meets your needs. Here’s what to look for:

  • Specialisation: Ensure the provider specialises in the type of therapy you need. Whether it’s psychological support, physiotherapy, or another therapy, find someone experienced in that field.
  • NDIS Registration: Your provider must be NDIS-registered to ensure your sessions are covered by your plan.
  • Flexibility: Look for a provider that accommodates your schedule by offering flexible appointment times.  
  • Communication: Regular, clear communication is key, especially when therapy is conducted online.

Final Tips for Maximising Your Online Therapy Experience

Want to get the most out of your online therapy sessions? Here are a few simple tips that will help you maximise on your experience:

  • Prepare Your Space: Make sure you have a quiet, private space for your session where you feel comfortable and free from distractions.
  • Be Open and Honest: Just like with in-person therapy, communication is key. Be open with your therapist about how you’re feeling and what you need from the session.
  • Track Your Progress: Keep a journal or log of your therapy progress to help you and your therapist monitor improvements.

Stay Home, Stay Supported

The NDIS makes it easy for participants to access high-quality online therapy from the comfort of their homes. Whether it’s psychological therapy, physiotherapy, or any other type of support, telehealth is a flexible and convenient option for those who need it.

With the right planning, a supportive NDIS provider, and the flexibility of telehealth, you can receive the care you need without stepping out your front door. If you’re ready to explore telehealth therapy, now’s the time to take action and discover if it works for you!

How CARED Can Help You Access Online Therapy

At CARED, we specialise in providing NDIS participants with personalised telehealth services that fit into your lifestyle. Whether you need psychotherapy, physiotherapy, occupational therapy, speech therapy, or dietetics, we’re here to help you access expert therapy from the comfort of your home. We offer flexible scheduling, an easy-to-use online platform, and a commitment to delivering high-quality care that puts you first.

Ready to make the most of your NDIS plan with online therapy? Contact CARED today and start receiving the support you need, whenever and wherever you need it.

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Stay Home, Stay Supported: Access Online Therapy Through the NDIS

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By
Dr. Adam Wyatt
Updated on
October 24, 2024
Dr. Adam Wyatt is a content writer at CARED and is a subject matter expert of the NDIS space. He holds a doctorate in media and communications and is an advocate for human-centered content that makes a difference in people’s lives.
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